Posts Tagged ‘excellent customer service’

[Review] Delicious desserts ad excellent customer service

Awesome cupcakes!!! I used Patty’s Cakes for my wedding. I was so happy I chose them, they have excellent customer service and there desserts are amazing. So delicious!

ASHLEY - Fullerton, CA
via Yahoo!

[Review] Excellent customer service with amazing cupcakes

found this place on yelp.com telephone order for a dozen red velvet cupcake for a friends birthday. their customer services is excellent

Ld N. - La Puente, CA
via Yelp

[Review] Mini cupcakes and cake balls were perfectly done and tasted amazing!

Excellent customer service. Mini cupcakes and cake balls were perfectly done and tasted amazing!

socalmom22 - Orange County, CA
via Google Reviews

[Review] Sprinkles is still my #1 fave but Patty’s does a great job of satisfying my cupcake cravings! I am a fan!

I’m give Patty’s Cakes a star for the number of times I went there in one week.  Yes I was at Patty’s Cakes 5 times in one week.  That alone can speak volumes.

I first went because of the cake balls.  I have never ever had a ball of cake before, so I had to check it out.  It is basically a moist hunk of cake surrounded with either milk of white chocolate.  Jess C. and I ventured about a mile from school to try 4 different flavors.  We chose: Red Velvet, Lemon, Smores, and Banana.  My favorite was the Lemon with the Banana coming in second.  Jess’s favorite was the Smores and the Banana.  The Lemon cake ball was super moist, like Mrs. Beasley’s lemon cake in Beverly Hills.  The Smores had tons of goodies on it.  It had marshmallows and graham crackers sticking out of it.  Jess likes goodies.  The red velvet is pretty but there isn’t enough chocolate flavor to it.  I think that they are kind of small for the price of $3 but it is definitely worth a try if you come out here.  They are great as gifts because they are fun and unique!

Now the next four visits I came for the cupcakes.  One of them I was foiled because they ran out (Saturday before closing, which makes sense) and had to buy more cake balls.  The cupcakes are also $3 but I think they are more worth your money than the balls.  There are more flavors and they are all iced and decorated so well.  I have tried a good number of the flavors and my favorite is the Banana!  The creamy pudding-like topping is the best.  The cake is amazingly moist as well.  Most of the cupcakes have a mouse frosting, which is light and airy.  I tend to like heavy dense frostings.  haha.  The Banana and the Chocolate Fudge don’t have the light frosting.  The Lemon also has a gelly like frosting instead of the mouse.  The cake itself is light too.  So if you like dense cake this might not exactly be your favorite but it is definitely moist and not dry at all.  The Butter Pecan is a hit with the crowds as well as their chocolate cupcakes.  I’d recommend getting half a dozen so you sample more flavors :D

Sprinkles is still my #1 fave but Patty’s does a great job of satisfying my cupcake cravings!  I am a fan!  I am also a fan of their customer service.  Patty herself is the sweetest lady and the guys that work there are hilarious and funny.  Super great staff!

Don’t forget to mention YELP to get your 4th cupcake free!

Jennifer D. - Fullerton, CA
via Yelp

[Review] The customer service here is amazing. This bakery takes the cake!

I discovered Patty’s Cakes and Desserts last week since I’ve been looking at different bakeries for a cake for my wedding this summer.  Needless to say, this bakery takes the cake!

The customer service here is amazing.  Patty is so sweet and helpful.  Even though they were busy getting ready to deliver a wedding cake when my fiance and I first visited the bakery, they still managed to give us great information and give us their full information and time.  Patty even made a sketch and quote for my wedding cake right on the spot!  While my official cake tasting appointment isn’t for another week, she did send us home with three free cupcakes: white, lemon, and red velvet all with the vanilla mousse icing.  I

I am absolutely in love with her cupcakes!  They are so flavorful, moist, light, and had just the right amount of sweetness.  I was especially impressed with the white cake.  Normally I think white cakes are kind of plain, but this one had so much flavor!!!  It was incredible! The icing was amazing.  It’s creamy and fresh, and I love that they put it on the cupcake when you order it (so much better than seeing a cupcake sitting in a fridge for who knows how long!).  Everything tastes fresh, homemade, and unique.  I really can’t wait to try more cupcake flavors!

I’m really looking forward to working with Patty for my wedding cake….the hard part will be deciding on some flavors.  :)

Noelle A. - Fullerton, CA
via Yelp

[Review] My family’s favorites are the Chocolate Chip, the Velvet and the Peanut Butter cupcakes

“I tried Patty’s Cakes because of Groupon a couple of months ago, and since then I find myself going back there again and again for the Elvis!  My family’s favorites are the Chocolate Chip, the Velvet and the Peanut Butter cupcakes. Philip provides excellent customer service everytime!”

Julie H. - Garden Grove, CA
via Yelp

[Review] I highly recommend Patty’s Cakes. The service is excellent.

“I love trying something different every time I go to Patty’s Cake and every time I’m impressed. The service is excellent. I can’t wait to order a cake for my wife’s birthday party; I know it’s going to be the talk of the party. I highly recommend Patty’s Cakes.”

Anthony P. - Yorba Linda, CA
via Yelp

[Review] I Was Impressed With The Excellent Customer Service

“I recently ordered a cake from Pattys and was impressed with the excellent customer service.  Starting with the initial phone call, all of my questions and concerns were answered in a helpful way.  I ordered a birthday cake for my friends with a photograph on top.  Choosing the flavor/filling was so hard, but I decided on red velvet with a cream cheese filling.

When I went to pick up the cake, Phillip gave me a preview of the enlarged photograph before putting it on the cake.  When the cake was finished, I was amazed at the quality of the photograph and the fact that it was edible!

I kept sneaking peaks at the cake before the birthday gathering, it was so beautiful!  It was a huge success at the party, my friends loved it!  The red velvet flavor was good, but I couldn’t taste the cocoa that is supposed to be in red velvet.  The frosting was delicious though!

Also, I had to get the cake the day before the party, but it still tasted very fresh and moist :)

I am dying to try cupcakes and the CAKEBALLS!”

Kerry M. - Yorba Linda, CA
via Yelp

[Review] The Cakes Are Delicious, and The Best Part Is That The Prices Are Very Reasonable

“I really recommend Patty’s Cakes!!! I’ve been there twice, and both times have been pleasant. The personnel is excelllent, the place is super clean, the cakes are delicious, and the best part is that the prices are very reasonable….. Jackie Ortega :)”

Jackie Ortega - Anaheim, CA
via Google Reviews

[Review] For $3, Their Cupcakes Are Worth Every Penny

I highly recommend Patty’s Cakes! My friend and I decided to give this place a try today since we had a major craving for cupcakes, and I’m so glad we did! The service was excellent, even though they had just been slammed by a big walk-in order and had only one cupcake left in the display. They kindly offered to frost whichever cupcakes we wanted to order. They were delicious! Moist cake, amazing frosting/mousse, and cream filling to top it all off. We tried a cake ball as well out of curiosity, and those were sooooo good. Give this place a try. For $3, their cupcakes are worth every penny.”

Danielle - Brea, CA
via Google Reviews