Posts Tagged ‘excellent customer service’

[Review] The cake and customer service were excellent.

Lori B - 5 Star rating via The Knot

The cake and customer service were excellent. I would highly recommend Patty’s cakes for all occasions. We ordered the banana cake for our wedding. It was moist and did not taste like the original banana cake you bake. It was amazing. They have a ton of flavors and it was a hard decision, thank goodness for all the flavors and the help for the staff.


[Review] Excellent cakes, delivery and service.

Vicki M - 5 Star rating via Google Reviews

Ordered a 6” white cake with fudge filling for my own birthday. I am a white cake FREAK and this was absolutely delicious!! Very fresh and beautifully done. Icing is texture of whip cream, light and airy and not at all too sweet. Excellent cake, can’t WAIT to order in October for my son’s birthday!!!! Excellent cakes, delivery and service. Arrived exactly when promised and was perfectly beautiful!!!


[Review] Great job keeping it safe with Covid-19.

Bzmom B. - 5 Star rating via Yelp

Cupcakes were amazing. Love your cute little place and customer service was excellent. Great job keeping it safe with Covid-19.


[Review] Excellent service and best cupcake ever!

Esther Padilla - 5 Star rating via Google Reviews

Friendly atmosphere, excellent customer service, but most of all it was the best cupcake l ever had!


[Review] Excellent service and delicious cake

Arathi A. - 5 Star rating

Excellent service – The cake was delicious and the delivery was efficient.


[Review] Always a great experience

Courtney Urquiza - 5 Star rating via Google Reviews

Always a great experience. Customer service and cakes are excellent. We have purchased all our cakes here for the last couple years and they never disappoint. So happy they stayed open through the pandemic. It’s the small things that keep us going when we can’t be around all of our loved ones for a big party! ❤️❤️


[Review] Excellent Customer Service And Delicious Cakes!

C C. - San Francisco, CA - 5 Star rating via Yelp

Excellent customer service and delicious cakes!

I had a last-minute unusual request for a semi-circle cake to celebrate my baby turning 6-months (we were visiting the grandparents and figured they’d get a kick out of celebrating with a cute cake since they don’t get to see my baby often) and Patty and her team far exceeded my expectations!! The cake was perfect in both design and flavor. My parents don’t like sweet desserts but this cake was fluffy with a lightly sweetened (whipped?) mousse which they thoroughly enjoyed. Thank you to Patty and her great team for indulging my last minute request and making everyone in my family smile!!


[Review] Excellent Customer Service

Mee W. - West Covina, CA - 4 Star rating via Yelp

Yummy!!!!!:)))
Excellent customer service! Yummy cupcake! I got the red velvet, chocolate, and strawberry with vanilla cake !!!


[Review] Moist and delicious cakes and cupcakes!

Reshma C. - Yorba Linda, CA - 5 Star rating via Yelp

I have updated my review from my previous post to credit their excellent customer service. The owners contacted me and corrected the situation I experienced which I greatly appreciated. They cherish their customers and that is a good thing to know. Like I mentioned before, their cake balls are to die for in addition to their cupcakes and cakes. The red velvet cake that I took home that day lasted at least a week. It retained its moisture and was delicious!


[Review] Delicious desserts ad excellent customer service

ASHLEY - Fullerton, CA - 5 Star rating via Yahoo!

Awesome cupcakes!!! I used Patty’s Cakes for my wedding. I was so happy I chose them, they have excellent customer service and there desserts are amazing. So delicious!